Privacy Policy
Effective Date: April 18, 2026
SelahWood LLC ("SelahWood," "we," "us," or "our") operates the website https://selahwood.com (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit inquiries via our contact form, or interact with us in connection with our personalized wooden keepsake boxes, engraved coasters, and custom gifting services. Please read this policy carefully. By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide Directly:
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When you use our contact form or email us at SelahWoodCo@gmail.com, we may collect your name, email address, phone number, mailing address, details about your inquiry (such as product preferences, need-by dates, event type, or custom engraving ideas), and any files or images you upload.
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For custom or bulk orders (including corporate/event gifting), we may collect additional details needed to fulfill your request, such as logo files, monogram text, or shipping information.
Automatically Collected Information:
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Like most websites, when you visit the Site, our hosting provider (Wix) and analytics tools may automatically collect certain information, including your IP address, browser type, device information, operating system, referring URLs, and pages visited. This helps us understand Site usage and improve your experience.
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We may use cookies and similar technologies to remember your preferences, analyze traffic, and enhance functionality. You can manage cookie preferences through your browser settings.
Information from Third Parties:
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Purchases of our products are handled through our Etsy shop. Any personal information provided during checkout (e.g., name, shipping address, payment details) is collected and processed by Etsy according to their privacy policy. We do not directly collect payment information on our Site.
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We may receive limited information from Etsy related to order fulfillment or customer inquiries you direct to us.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To respond to your inquiries, provide quotes, and communicate about custom orders or availability.
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To process and fulfill orders (in coordination with Etsy or direct arrangements for bulk/custom gifting).
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To improve our Site, products, and services.
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To send occasional updates or promotional messages (only if you have expressly requested or consented to receive them; you can opt out at any time).
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For internal business purposes, such as analytics, fraud prevention, and legal compliance.
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To enforce our rights and protect the security of the Site and our business.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
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With service providers who assist us (e.g., email hosting, shipping carriers, or engraving/production partners) under strict confidentiality agreements.
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With Etsy for order-related purposes when you purchase through their platform.
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When required by law, court order, or government request (e.g., in response to subpoenas or to comply with legal obligations).
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In the event of a business transfer, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
We do not share your information with third parties for their own marketing purposes without your consent.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Florida residents and others may also have rights under applicable state laws.
To exercise these rights or if you have questions about your information:
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Email us at SelahWoodCo@gmail.com
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We will respond to your request within a reasonable timeframe.
You can also:
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Opt out of marketing communications by following unsubscribe instructions in any email we send.
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Manage cookies through your browser settings.
6. Third-Party Links and Services
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Our Site may contain links to third-party sites, such as our Etsy shop. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
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Wix, our website hosting platform, has its own privacy practices. For more information, please see Wix's Privacy Policy.
7. International Users
If you are accessing the Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SelahWood LLC
Email: SelahWoodCo@gmail.com
